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Frequently Asked Questions

Orders

Do deliveries cover the entire country?

We deliver throughout Greece as well as in EU countries for free.

How can I check the status of my delivery?

Once the collection of your order is complete, you shall receive via email the tracking number, as well as a link for you to check the status of your delivery.

How does the delivery time change for items which are not directly available?

In the instance that an order of a jewel is required to be made in-house abroad, the delivery time may reach 90 days – in liaison with the production time.

Can I return my purchase?

You may return your purchase within 14 days from its delivery day. Contact us at eshop@imanoglou.gr to initiate the return.

Can I make a change on a gift?

Gift changes can be done within a 30 day period and only through our physical Imanoglou stores.

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Delivery & Returns

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Size guide

How to find your ring size

Use a ribbon, measuring tape or thin and long paper. Wrap it around the KNOT of the finger you want to measure, keeping it neither loose nor too tight until one end of the ribbon/tape/ paper meets the other. Use a marker to make a mark when the two ends meet.

Open the ribbon/ tape/ paper and place it along a ruler to measure the length (millimetres) until the point where you made the mark. According to the length (millimetres/mm), you will find your finger size on the following board. For example, if the length is 16,2 mm, your size is 51.

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